Becoming AI Native: Leading the AI-Native Organisation: From Copilots to Agentic Orchestration

Event Location

Attendee Categories

21st January 2027

Cost

£500.00

Description

One day, delivered in person with refreshments and lunch provided.

Catch-up Session 30 days after the programme, delivered online.

Additional Items

Contact

For further information, questions, or group and on-site delivery please contact ExecEd@Liverpool.ac.uk  

More Information

The course introduces the basic architecture of AI agents in plain English, including the role of the model, the 'harness' and the systems that surround them. Participants will examine how agents can be orchestrated across processes, where human review belongs, who remains accountable, and what kinds of tasks are suitable for agent support. Particular attention is given to governance, including data, privacy, security and organisational policy.

A central theme is the difference between using AI as a tool and designing an organisation that can work with AI more systematically. Participants will explore the idea of organisational readiness, including where knowledge currently sits, how much of it is written down and 'legible' to AI and whether a new starter could understand the process from the available documentation. This new-starter test is a practical way of identifying whether a process is ready to be supported by AI agents

No coding or technical experience is required. The course is deliberately accessible to non-technical leaders, with examples, diagrams and working demonstrations rather than programming exercises. Participants will be encouraged to bring an example process they own or influence, and to use the session to think through how that process might be simplified, documented and piloted in a controlled way.

Pre-reading or pre-work may be provided in advance to help participants arrive with a live organisational issue in mind and move from interest to action. The course concludes with a small pilot plan, so that each participant leaves with a sensible next step rather than a general impression.

A 30-day follow-up is built into the programme. Participants are encouraged to test their pilot in the weeks after the course, then return to review what happened, what needed human intervention, and what changed in the process. This follow-up is an important part of the learning design, helping participants turn insight into implementation and giving the course a lasting impact beyond the classroom.

The course is especially relevant to organisations that already have established systems, complex processes and growing expectations around efficiency, governance and responsible AI use. It may be taken as a stand-alone course, but it is also designed as the natural next step for participants who have completed Your Personal AI Agent and want to extend their understanding from individual workflows to organisational design.

By the end of the course, participants will be able to:

- Explain what it means for an organisation to be AI-native and why readiness matters before tools
- Apply the new-starter test to a process to identify missing knowledge and documentation
- Describe, in plain English, how AI agents are built and how they can be orchestrated across a process
- Identify where human review, approval and accountability should sit in an AI-supported workflow
- Outline a small, controlled pilot that reflects organisational policy, data, privacy and security requirements